Once contacts have been imported into the Outlook public folders they will be available to certain office and admin users. They will need to be copied manually to a Contacts folder on their Outlook account in order to show up on their mobile devices.


Within Outlook for Mac, make sure that the user is currently subscribed to the public folder in the Contacts section.




The folder is now visible in the Subscribed Public Folders section.




Manually copy the contents of the Public folder to the local Contacts folder of the user. Do not drag these over as it may move the contacts instead of copying them.




Users need to be shown how to copy the contacts. The contact cards will be updated on a monthly basis.